Support


Where is my package?

Retail Items. Our retail items typically arrive within 7-10 days. Free Items (Just Pay Shipping). Items that we are selling with a FREE Just Pay Shipping promotion can take 2-3 weeks to arrive in the US (international orders can take 3-4 weeks).

What is my tracking number?

You can check what your tracking number is through the Lookup Order page.

What if there is something wrong with my order?

We have a 100% Satisfaction Guaranteed policy. If you don't like something about your order, let us know and we'll take care of it.

What are shipping costs?

Shipping for retail items is generally $4.95 or less. Shipping for FREE Just Pay Shipping items can be up to $10.95 (in this cost is included both shipping and handling, which is what allows us to have these free deals).

I have another question.